Frequently Asked Questions
No, Loop does not manufacture our own jeans. We carry an extensive selection of the world's best premium denim for both men and women.
None of our employees are paid on commission, so they're not looking to 'sell you' on anything! We really just want to help you find the best jeans for you.
If you are on the hunt for a pair of jeans, you can expect to work with one of our fit experts from start to finish. They will ask a few starting questions to try and understand what you're looking for and then make recommendations on fits to try. You do not ever need to make appointments with our staff, just stop by during store hours.
Please allow at least 30 minutes to ensure our staff can adequately serve you in finding your perfect fit.
Premium denim is all about using the highest quality of cotton available that maintains its shape and it sets the bar for comfortability and durability.
Yes. Most of our jeans come in longer inseams, therefore, we hem almost every jean for our customers. We also do wait adjustments, patches, and more.
How much are alterations?
With the purchase of a full price pair of jeans, you will receive a complimentary alteration. We do charge for alterations on sale jeans or denim not purchased at our store.
How long is the turnaround?
It typically takes less than 3 days to get your jeans back.
Yes. We sell physical gift cards only, which can be purchased in our Tucson store. You may also call and purchase a gift card over the phone for a friend or loved one for them to pick up in the store. Gift wrapping is available upon request.
What is a good price point for a gift card?
The most recommended price for a gift card is $250. This will cover the majority, if not full balance, for a new pair of jeans not including tax.
Do the gift cards expire?
No. The gift card you receive will not expire.
What if I lose my gift card?
We are able to track the purchase history for all of our customers. If you lose your gift card, we are able to look up past purchases under your client profile.
Can I return a gift card?
No, we do not offer refunds on gift card balances.