Frequently Asked Questions

Does Loop Jean Company manufacture their own jeans?
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No, Loop does not manufacture our own jeans. We carry an extensive selection of the world's best premium denim for both men and women.


Why shop with us and what makes us different?
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None of our employees are paid on commission, so they're not looking to 'sell you' on anything! We really just want to help you find the best jeans for you.


What to expect when you shop with us?
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If you are on the hunt for a pair of jeans, you can expect to work with one of our fit experts from start to finish. They will ask a few starting questions to try and understand what you're looking for and then make recommendations on fits to try. You do not ever need to make appointments with our staff, just stop by during store hours.


How long does a fitting take?
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Please allow at least 30 minutes to ensure our staff can adequately serve you in finding your perfect fit.

What is premium denim?
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Premium denim is all about using the highest quality of cotton available that maintains its shape and it sets the bar for comfortability and durability.


Do you offer online shopping?
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No. At Loop Jean Company we believe that shopping in store is the best way to ensure the size and fit of each item. If you live out of state you may call the store to speak with an associate who can guide you on proper size and fit based off previous purchase history.


Alterations
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Do you offer alterations?

Yes. Most of our jeans come in longer inseams, therefore, we hem almost every jean for our customers. We also do wait adjustments, patches, and more.


How much are alterations?

With the purchase of a full price pair of jeans, you will receive a complimentary alteration. We do charge for alterations on sale jeans or denim not purchased at our store. 


How long is the turnaround?

It typically takes less than 3 days to get your jeans back. 


Gift Cards
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Do you sell gift cards?

Yes. We sell physical gift cards only, which can be purchased in our Tucson store. You may also call and purchase a gift card over the phone for a friend or loved one for them to pick up in the store. Gift wrapping is available upon request.


What is a good price point for a gift card?

The most recommended price for a gift card is $250. This will cover the majority, if not full balance, for a new pair of jeans not including tax.


Do the gift cards expire?

No. The gift card you receive will not expire.


What if I lose my gift card?

We are able to track the purchase history for all of our customers. If you lose your gift card, we are able to look up past purchases under your client profile.


Can I return a gift card?

No, we do not offer refunds on gift card balances.

Return Policy
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Want to partner with us?

phone   520-219-9785
location_on   7047 N. Oracle Rd. | Tucson, AZ 85704
access_time   Monday-Saturday 10am-6pm
Sunday 12pm-4pm
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